Shipping + Returns
We are currently offering free ground shipping on all order $75.00 and greater during our Halloween season. No coupon code is necessary, just be sure and select this option when going through the checkout process.
We currently only ship in the United States. Most orders that are placed before 12:00 pm local central time are shipped the same day.
We hope you enjoy your new merchandise, but if you are not satisfied, we will gladly help you return your items new and unworn item(s) for store credit, refund, or exchange. All qualifying return merchandise must be to JJ's Party House within 30 days of purchase.
Please view excluded items below. There are separate return/exchange policies in place for Holiday items Halloween, Christmas and Valentine’s Day
All costume purchases made ONLINE through our website or other third party websites (Amazon & Ebay) during September 24 - November 1, 2017 can be returned for Store Credit Only and returned within 30 days of purchase. All exclusions apply. There are no exchanges or refunds. Store credit can be applied to any product we offer and never expires. Store Credit cannot be applied to an existing order. Store Credit must be used at the time of purchase.
Exclusions to Return policy
• JJ's Party House does not accept returns of items that have been worn or subjected to destructive conditions.
• Items not returned in original condition are not eligible for refund, store credit, or exchange.
• Items that have been laundered.
• Unsealed Panties
• Unsealed Hosiery
• Unsealed body stockings
• Items with tags removed.
• Items that smell of cigarette smoke, body odor or perfume.
• Items that have lotion or body glitter on them.
• Items that have human & animal/pet hair on them.
• Items that are soiled or stained.
• Items not returned in original packaging.
• Sale items.
The above items that are not eligible for returns and will be returned to the customer at the customer''s expense.